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Frequently Asked Questions

Choosing a Course
Course Completion Cards
Instructor Courses
Miscellaneous Questions
A: Yes, there can be differences in BLS CPR certification depending on the provider and the requirements of the organization or employer. The American Heart Association (AHA), Health and Safety Institute (HSI), and the American Red Cross are widely recognized organizations that offer BLS CPR training and certification. These organizations provide comprehensive training programs that follow current industry standards and guidelines. Many healthcare facilities, schools for healthcare professions, and first responder agencies specifically require BLS certification from the American Heart Association (AHA). However, some may also accept certification from the Health and Safety Institute (HSI) or the American Red Cross, depending on their policies. It’s important to check with your employer, school, or affiliated organization to determine which BLS CPR certification providers are accepted and whether there are any additional requirements.
A: AED training is a vital part of every CPR course because it dramatically boosts survival rates during cardiac arrest. The AHA Guidelines highlight that combining high-quality CPR with early AED use is one of the most effective ways to save lives.
A: First responders or professional rescuers—such as firefighters, police officers, and emergency medical personnel—typically need to complete a Basic Life Support (BLS) course. These individuals often operate in prehospital settings where advanced resuscitation skills are essential.
The American Heart Association (AHA) BLS course is commonly required, as it is widely recognized and accepted in healthcare and emergency response fields. Some agencies may also accept American Red Cross BLS certification, depending on their specific guidelines.
It’s important to check with your employer, licensing authority, or certifying agency to confirm which BLS provider and course version they require for your role.
A: If you're not in healthcare but need CPR and AED training for work, our Heartsaver® CPR AED course is perfect for you! It’s tailored for workplace and community settings, combining online learning with a hands-on session to build your confidence. Check with your employer to confirm certification requirements, and we’ll help you get started!
A: Daycare providers should take the American Heart Association’s (AHA) Heartsaver® Pediatric First Aid CPR AED course. This course is specifically designed to meet regulatory requirements for childcare workers in all 50 states.
The AHA offers the course in both classroom-based and blended learning formats, giving you the flexibility to
complete part of the training online and then attend an in-person skills session with an instructor.
This course covers essential skills for responding to illnesses and injuries in children and infants, making it ideal
for anyone working in childcare settings such as daycares, preschools, and early education centers.
A: If you're looking for a general CPR course to help you be prepared to save the life of a loved one, the Family Friends® CPR course is a great choice. This course provides basic CPR training for adults, children, and infants in a relaxed, group setting.
It uses the research-proven practice-while-watching method, which allows participants to learn CPR skills by watching a video and practicing with a manikin—making it ideal for families, caregivers, and anyone who wants to be ready in case of an emergency.
No certification is required or provided, making it perfect for those who want the knowledge and confidence to help a loved one, without the need for a formal credential.
A: No, first aid is not included in the American Heart Association’s (AHA) Basic Life Support (BLS) courses. BLS is designed specifically for healthcare professionals and focuses on high-quality CPR, AED use, and advanced resuscitation skills—not first aid.
If you need training to respond to first aid emergencies, the AHA offers several other courses tailored to those
needs, including:
Heartsaver® First Aid
Heartsaver® First Aid CPR AED
Heartsaver® Pediatric First Aid CPR AED
These courses are ideal for individuals in workplace, school, or community settings who need comprehensive
CPR and first aid training.
A: Absolutely! We can bring our CPR and First Aid training directly to your office, home, or preferred location. As an authorized provider for AHA, HSI, and the Red Cross, we ensure top-quality, up-to-date training. Call us at 458-243-4646 to schedule your on-site session today!
A: Yes, we offer CPR courses in Spanish! For other languages, check the AHA website to find a nearby Training Center that meets your needs.
A: Our CPR and First Aid courses include hands-on practice sessions, so it’s best to wear comfortable clothing that allows you to move freely. If you have long hair, we recommend wearing it tied back to keep it out of the way during training.
A: First, ask your Training Center, CPR Basic Training (TC). The TC may offer the course materials to you as part of the overall course. The TC may also direct you to purchase training materials through the AHA directly.
A: No, the American Heart Association states that each student must have his or her own current and appropriate manual or workbook readily available for use before, during, and after the course. The AHA owns the copyrights to AHA textbooks, manuals, and other CPR, First Aid, and advanced cardiovascular care training materials. These materials may not be copied, in whole or in part, without the prior written consent of the AHA.
To request permission to reprint, copy, or use portions of CPR, first aid, and advanced cardiovascular care materials, submit a written request to the AHA at copyright.heart.org.

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